Shipping policy

Tracking Orders

When your order is ready to be shipped, you will receive a shipment confirmation email. Most of our orders are shipped within 3-7 business days after the order has been placed. The email will contain shipment details and your tracking number. To track the order, click on the tracking number located near the bottom of the email.

Note:

If you fail to see delivery info when you click on your order-tracking link, don't worry! Occasionally, there may be a 24-hour delay in viewing tracking progress from the point of our departure to the shipper's first scan at one of their destination points.

U.S. Shipping Cost

Standard business day shipping is FREE on orders $75 and over (excluding taxes) – no promotion code needed. For merchandise orders totaling less than $75, there is a delivery charge of $9.90 for Standard Day shipping

International shipping 

First-Class International Service may and my take up to 4-8 weeks 

 

Business Days & Holidays

All orders process and ship Monday - Friday, excluding federal holidays within the United States. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.

Packages do not ship from our distribution centers on weekends or the following US holidays:

New Year’s Day

Martin Luther King Jr. Day

President's Day

Memorial Day

4th of JulyLabor Day

Columbus Day

Veteran's Day

Thanksgiving

Christmas

Parcel Forwarding Services

If you choose to use a parcel forwarding company, we will not be liable for any damage, defect, or loss that occurs. We will not offer replacements or refunds for orders or items that are reported missing or damaged that we reasonably believe to have been delivered to a parcel forwarding company. Any order addressed to a parcel forwarding company is placed at your own risk. Sephora is not responsible for lost or stolen packages.